Frequently Asked Questions
Everything you need to know about our premium apparel and service.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a return shipping label.
How do I find the right size?
Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend comparing these against your favorite fitting garment.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
Yes, Qi Supplements is committed to ethical fashion. We prioritize organic cotton and recycled polyester in our collections to minimize our environmental footprint.
Can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.